Privacy Policy

Last Updated: October 2026

Tribute Music Fest Ltd (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website, sign up for our newsletter, or purchase tickets to our events.

1. Who We Are

For the purposes of the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), the data controller is Tribute Music Fest Ltd.

If you have any questions about this policy or how we handle your data, please contact us at:

  • Email: hello@tributemusicfest.com

2. Information We Collect

We collect and process the following personal data:

  • Contact Information: Your name and email address when you sign up for our newsletter or buy a ticket.

  • Transaction Details: Name, email address, postcode, and order details when you purchase festival tickets via our official ticketing provider (Ticketebo). (Note: We do not store or process your credit or debit card details directly).

  • Technical Data: Basic website usage data (such as IP address and browser type) collected via standard cookies on our Squarespace website.

3. How We Use Your Information

We use your personal data for our own marketing and operational purposes, specifically to:

  1. Send Festival Marketing & Updates: Keep you informed about upcoming events (including dates, early-bird presales, and ticket releases).

  2. Share Event News: Send news about festival announcements, lineup reveals, stage schedules and sponsors.

  3. Provide Essential Event Information: Send key operational updates prior to the event (e.g., gate opening times, travel, parking info, and venue rules).

  4. Fulfill Ticket Orders: Process your purchases and ensure you receive your ticket confirmations and event communications.

We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Legal Basis for Processing

We process your personal information under the following legal grounds:

  • Consent: When you sign up for our email newsletter via our website or opt in during ticket checkout.

  • Contractual Necessity: To send you essential ticket confirmation and operational event information when you purchase a ticket.

  • Legitimate Interests: To communicate with past ticket holders about future festival dates and events, where you would reasonably expect to hear from us.

5. Third-Party Services We Use

To run our website, sell tickets, and send emails, we share relevant data with trusted third-party service providers who process data on our behalf:

  • Squarespace: Hosts our website and manages our email marketing database.

  • Ticketebo: Processes ticket sales and collects attendee details on our behalf.

All third-party providers are strictly vetted to ensure they comply with UK GDPR and data security standards.

6. Data Retention & Unsubscribing

  • Unsubscribing: You can opt out of receiving marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email we send, or by emailing us directly.

  • Data Retention: We keep your contact information on our mailing list until you choose to unsubscribe or ask us to delete your details.

7. Your Rights Under UK GDPR

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections to any inaccurate or incomplete information.

  • Request the erasure of your personal data ("right to be forgotten").

  • Withdraw your consent to email marketing at any time.

To exercise any of these rights, please contact us at [Insert your contact email]. If you are unhappy with how we handle your data, you also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.